Staff Grievance Procedures
It is understood that, from time to time, there may be disagreements among team members regarding the forensic interview, the interviewer, the advocate, or other La Piñon staff members and/or services. It is our goal at La Piñon to have open and honest feedback from partner agencies and team members in order to provide the highest quality of services.
Please click to open the complete document: Staff Grievance Procedures
Family Grievance Procedures
Every family is provided with a survey which welcomes and encourages feedback on their experience at La Piñon. Those surveys are anonymous and are reviewed by the Executive Director after they are filled out, who will determine if and what actions need to follow.
Please click to open the complete document: Family Grievance Procedures.